User flow and interactions were quickly explored using static wireframes.
Available kits dynamically load onto the page as dates are selected.
In order to add a kit to the cart, we allowed for the user to both drag the kit into the cart...
...or single click.
Management and fulfillment
We worked with the vendor that fulfilled the kits to understand what their current process was for managing and shipping the kit orders.
We found that the entire process was managed among three team members via email and telephone. Tracking all of the kits for the U.S. were managed with a single spreadsheet.
Since the work was entirely manual, we wanted to make sure that the new administration site wasn't over-designed with the intention that functionality would be added as they spent more time with the system.